Help Center
We ship your orders from various international
warehouses (US, Canada, China and Singapore). Our inventory is distributed over
multiple fulfilment centers around the world
in order for you to receive the order faster. This means orders
containing multiple items may be shipped individually. You may receive an item
before the next. So don't panic if you don't receive all of your items at once
as the others are on the way. If you do not receive all your purchase within 8
weeks, please contact us to look into your shipment.
Yes, we FREE ship to most countries worldwide.
Please allow 2-5 business days for processing your
order. After which, your order will be ready to ship out. It usually takes only
10-20 business days for shipping to the US and 20-49 business days for
international shipping, depending on your location.
We will send you a tracking number when your order ships.
To track your order please go to: www.ordertracker.com an enter the tracking number provided to you.
Please note that the tracking information will be
displayed after 5-10 days after being updated.
Therefore, if you can't find tracking information
about your package, please try in 1-3 days later.